Shipping Policy

The minimum order for free shipping is $299, and any order under $299 will be charged a flat rate of $12.00. Items that are in stock (not on pre-sale) are usually shipped within 5 business days of receiving cleared payment. During times of high volume of orders or holiday closures, our processing and handling time frame may increase beyond our normal 5 business day time frame.

Jbaun Bullion strives to protect your shipments by using discreet shipping labels and not disclosing the contents of the shipment. When your items are shipped you will receive an email confirmation containing tracking information for your shipment.

We provide insurance free of charge on every package. Our insurance only covers items that are lost or damaged in transit.

We do not ship to any forwarding facilities, drop locations, or non-USPS mail services such as UPS stores, Mail Boxes, etc. If you ship your order to any of these locations, you acknowledge that the insurance is waived on your shipment.

Jbaun Bullion ships with FedEx, United States Postal Service (USPS), and UPS, at its discretion. Please note, that shipments with PO Box addresses may be required to ship with USPS Registered Mail, and/or may require a residential address. Additional shipping fees may apply to orders that are required to ship with USPS Registered Mail. 

Delivered not Received - Once the tracking information indicates that the package has been delivered to the designated address, the buyer assumes the risk of loss. Jbaun Bullion is no longer liable for the package from that point forward. It becomes the customer’s responsibility to ensure the package's security after delivery. Jbaun Bullion will not be responsible for reimbursements or insurance claims on packages that are shown as successfully delivered to the designated address.

Lost In Transit - If an item is lost in transit, Jbaun Bullion is required to wait out a 15-day time frame before filing a claim. After the claims process is complete, Jbaun Bullion reserves the right to either reship your item or provide you with a refund.

Damaged - If the package arrives damaged, the delivery must be refused and returned to the sender. Failure to do so will result in a loss of actionability on Jbaun Bullion’ part. 

We do not ship internationally. We only ship to the United States excluding Puerto Rico.