Privacy Policy
Privacy Policy
Jbaun Bullion (Jbaun Bullion, LLC) strives to keep all of your personal information confidential. Your privacy is of great importance to us, and therefore, we do not share individually identifiable customer information with any third parties. Any exceptions will be listed in the policy below.
The following topics are covered in our Privacy Policy:
Personal Information We Collect and How We Collect It
How Do We Use Your Personal Information?
How Do We Protect Your Personal Information?
How Do We Disclose Your Personal Information?
Updating and Correcting Personal Information
CALIFORNIA PRIVACY RIGHTS (CCPA & CPRA)
OTHER STATES’ PRIVACY RIGHTS: Virginia Privacy Rights (VCDPA), Upcoming Updates for Colorado, Connecticut, and Utah
Personal Information We Collect and How We Collect It
Jbaun Bullion gathers personal data that can be connected to a specific individual or household, such as identifiers, descriptions, or information that can be related to them (“Personal Information”). Additionally, Jbaun Bullion collects non-Personal Information that cannot be linked to any particular person or household. If, however, this non-Personal Information is combined with other details that could identify an individual, we will regard it as Personal Information. We may collect, store, use, and/or transfer different types of Personal Information about the customer, which can be categorized as follows:
Personal information/identifiers: This may include your first and last name, alias, username, account name, and date of birth can be used to uniquely identify you.
Contact Information: This may include your shipping address, billing address, email address and telephone number.
Financial Data: This may include bank account and routing numbers, credit or debit card numbers, payment information, or PayPal details.
Professional or Employment Information: This may include your company name or job title (if applicable)
Profile Data: This may include information regarding your user name, password, past purchases, product preferences, payment details, feedback and survey responses.
Usage Data: This may include information about how you use our features and services.
Internet and Other Electronic Network Activity Information: This may include your IP address, type and version of browser, time zone and location settings, versions of browser plug-ins, type of operating system, platform, and other technology used to access our website and services.
Marketing and Communications Information: This may include data from our marketing campaigns, your clicks, your consent for receiving marketing from us and our third parties, and your communication preferences.
Please note, if you do not provide any requested Personal Information, we may be unable to fulfill the contract we have made or are trying to enter into with you. This could mean that we have to cancel a product or service we would normally offer to you. If a cancellation occurs, we would inform you promptly.
How Do We Collect Your Personal Information?
At Jbaun Bullion, we may gather Personal Information that you provide voluntarily in various forms. These instances include but are not limited to:
When you create an account with us
When you submit an order or purchase products from us or use our services
When you fill out a “Contact Us” form
When you use the chat feature or other interactive tools on our website
When you communicate with us in any way, including calling, emailing, and/or messaging us on social media
When you interact with our services in other ways
How Do We Use Your Personal Information?
To improve our online operations and customer satisfaction, we may collect anonymous data such as page views related to our website using such technologies as cookies and pixels (i.e., pixel tags, clear GIFs, or web beacons). We may share this anonymous data with our partners, or contract them to collect such data on our behalf. Likewise, although Jbaun Bullion does not share any individual customer data with third parties, we may share aggregated customer data with them.
The main goal of us collecting your Personal Information is to ensure you have a secure, smooth, efficient, and personalized experience. Depending on how we use your Personal Information, we may process it based on multiple legal grounds. If you would like to know what specific legal basis we are using, please contact us.
How Do We Protect Your Personal Information?
Jbaun Bullion ensures the security of its customers' information by using an industry-standard SSL (Secure Socket Layer) provided by Cloudflare. This SSL creates a secure and encrypted https:// website address for sensitive pages like Checkout and My Account. You can identify a secure site by the presence of https:// in the website address. Our company also adheres to Payment Card Industry Data Security Standards to protect credit card information, which is tokenized following PCI-compliant standards and not accessible by Jbaun Bullion. While no transmission or storage method is foolproof, we implement and maintain industry standards to prevent unauthorized access, use, modification, destruction, or disclosure of personal information both during transmission and upon receipt.
How Do We Disclose Your Personal Information?
Jbaun Bullion takes great care to protect its customers' personal information. Our privacy policy clearly states that we do not sell, rent, or otherwise share customer information with any third parties, unless required by law. Furthermore, all our customer data is stored and transmitted securely, in accordance with industry standards. In addition, Jbaun Bullion limits access to all customer data to only those who need access to fulfill their job duties and is regularly audited to ensure compliance with our policies. We only disclose your Personal Information with third parties, our business partners, suppliers, and/or sub-contractors in order to provide our Services and fulfill any agreement we have with them or you. This is further detailed in our policy below:
Information You Instruct Us to Share: If you decide to opt-in to our services, your Personal Information and other data could be shared with third parties. Any information you choose to share will be subject to the privacy policies and practices of those third parties.
Internal Third Parties: We may share Personal Information with our subsidiaries, successors, licensees, affiliates, business partners, and/or others, for the purpose of protecting the employees, independent contractors, officers, directors, members, users, or shareholders of Jbaun Bullion.
Service Providers: We may employ third-party service providers to perform certain business services and share Personal Information with them as required. These service providers are only allowed to use, disclose, or retain the Personal Information to provide the specified services, and are not permitted to sell it. Examples of such business services include, but are not limited to, hosting services, software as a service, document management services, communications services such as email, text, and chat services, software and website development services, collection services, payment processing services, accounting and audit services, compliance services, quality control services, analytics services, call center services, and marketing services.
In the past twelve months, the categories of Personal Information that have been disclosed for business purposes include Identifiers, Contact Information, Financial Information, Professional or Employment Information, Profile Data, Internet and Electronic Network Activity Information, Usage Data, Marketing and Communications Information, and Inference Data.
In the event of a change in ownership of the business, such as a sale, transfer, or merger, the new owners may use the customers' Personal Information in the same manner as set out in this Policy.
Finally, Jbaun Bullion may disclose information about its customers as required by law, regulation or legal process, or in response to requests by government entities or to prevent physical, financial, or other harm, injury, or loss. The disclosure may also be made in connection with an investigation of suspected or actual unlawful activity.
CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act (CCPA) gives residents of California the right to access, modify, or delete information that companies have collected about them. The following information explains how to exercise these rights and how to access your personal data.
After confirming your identity, you are able to:
Restrict the disclosure and use of Sensitive Personal Information for any purpose other than those specified in the applicable privacy law.
Request to delete your Personal Information, unless otherwise limited by law.
Request to update any false or inaccurate Personal Information.
Choose to opt-out of having your Personal Information sold or shared with third parties.
Within a period of 12 months, make up to two requests for disclosure of the following information:
Categories of Personal Information we collect.
Categories of Personal Information sold or disclosed to third parties.
Categories of third parties with whom such Personal Information is sold or disclosed.
Sources from which Personal Information is collected.
Business or commercial purpose for collecting or sharing Personal Information.
If you would like to reach out to us regarding any of the specified requests listed above, you can email us at jbaunbullion@gmail.com with the subject line “California Privacy Rights”. For those located in California, we also respect the Global Privacy Control (GPC) signal, which can be enabled in your browser through the GPC website.
Verifying Your Identity to Make Requests:
California consumers and business contacts are subject to certain rights regarding their Personal Information. If you wish to exercise one of these rights, you, or a person registered with the California Secretary of State that you have authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. If you wish to use an authorized agent to make a request, you must provide the agent with signed written permission that clearly describes their authority to make the request on your behalf. Furthermore, you must verify your identity, as well as directly confirm that you have given the authorized agent permission to make the request. Additionally, the authorized agent must be able to verify their identity with us and provide proof of their authority to act on your behalf.
Your or your authorized agent's verifiable consumer request must include::
Your full legal name, email, and phone number, which we will need to contact you in order to verify that you are the person about whom we collected Personal Information or an authorized representative.
A detailed description of your request so that we can understand, evaluate, and respond to it effectively.
Creating an account with us is not necessary to make a verifiable consumer request. A representative of ours may contact you to verify your identity, and you may be asked to provide additional information to verify your request. Depending on the nature of the request, additional verification steps may be taken, such as providing a signed declaration under penalty of perjury that you are the individual whose Personal Data is being requested. We will only use the provided information to verify the identity or authority of the requestor.
Denial of Requests:
We cannot fulfill your request for Personal Information unless we are able to verify your identity and authority to make the request, and confirm that the Personal Information relates to you.
If we, or our service provider(s), require the retention of the information for the purposes listed below, we may deny your request for deletion:
To finish the transaction for which we gathered your Personal Information, give the good or service you requested, take necessary steps that are typical in our ongoing business relationship with you, or fulfill our contract with you.
To take action to identify and prevent security incidents, defend against malicious, deceptive, fraudulent, or illegal activity, and hold accountable those responsible for such activities.
To Identify and fix errors that interfere with intended product functions in order to debug them.
To exercise your right to free speech while also respecting the right of others to do the same or to exercise any other right granted to them by law.
To comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
To engage in public or peer-reviewed scientific, statistical, of historical research in the public interest that also adheres to all other applicable ethics and privacy laws, in the case that the deletion of the information may make it impossible or seriously impede the research's success.
To only allow internal uses that are consistent with consumer expectations given our relationship.
To comply with a legal obligation.
To utilize the information for other internal and lawful purposes that are consistent with the way it was originally provided.
We strive to answer any verifiable consumer request we receive within 45 days. In the event we need more time (up to 90 days) to process the request, we will send you a written explanation for the delay as well as the extension period. Unless the request is excessively repetitive, manifestly unfounded, or requires excessive effort, we will not charge a fee to fulfill the request.
The California Consumer Privacy Act (CCPA) ensures that you cannot be discriminated against if you decide to take advantage of the rights granted to you by the law. We promise not to discriminate by:
Denying you goods or services.
Varying the prices or rates charged for goods or services, including offering discounts, benefits, or imposing penalties.
Offering you a different level or quality of goods or services.
Suggesting that you may be eligible for a different price, rate, level, or quality of goods or services.
California residents have the right to obtain information about the third parties with whom Jbaun Bullion has shared their Personal Information in the past calendar year. This information is available free of charge once a year by contacting us using the information listed on our website. Additionally, a description of the categories of Personal Information disclosed to those third parties would be included.
California Privacy Rights Act (CPRA)
The California Privacy Rights Act (CPRA), often referred to as "CCPA 2.0", slightly increases the criteria for what is considered a covered "business" in California. The CPRA is an amendment to the CCPA and was approved by California voters in November 2020. The CPRA strengthens the existing privacy protections provided by the CCPA and adds additional consumer rights. The CPRA expands the rights of California consumers to know what personal information a company has collected about them, the right to correct that information, and the right to opt-in to the sale of their personal information. It also strengthens the enforcement of the CCPA and creates a new consumer privacy enforcement. Until January 1, 2023, a company doing business in California was subject to the CCPA if it made $25 million in annual gross revenues, collected personal information from 50,000 or more California consumers, households, or devices, or derived more than 50% of its revenue from selling personal information.
As of January 1, 2023, companies must now meet the criteria of the CPRA to remain covered. Most companies that had annual gross revenues exceeding $25 million in the preceding calendar year will still be included in the CPRA. However, businesses that were previously included in the CCPA due to collecting personal information from 50,000 devices, for example, are no longer covered by the CPRA.
Here are the most notable updates in the CPRA that differ from the CCPA:
Expansion of Private Right of Action: The CPRA provides consumers with the right to sue companies for alleged violations of the statute, something not available under the CCPA.
Expansion of Private Right of Data Access: The CPRA requires companies to provide consumers with access to their personal information upon request.
Broader Definition of Personal Information: The CPRA expands the definition of personal information to include biometrics, geolocation, and inferences from other data.
Expansion of the Definition of “Third Party”: The CPRA expands the definition of “third party” to include companies that process the personal information of the consumer on behalf of the business.
For more information, please contact your local representatives.
OTHER STATES’ PRIVACY RIGHTS
Know Your Privacy Rights in Virginia, Colorado, Connecticut, and Utah.
Startingon January 1, 2023, the state of Virginia will have new consumer privacy laws that give you rights with respect to your Personal Information. Additionally, new privacy law amendments will go into effect for Colorado and Connecticut on July 1, 2023, and for Utah on December 31, 2023. Here's what you need to know:
Right to Access: You can request to know what Personal Information of yours we have collected, used, disclosed, and sold. Simply contact us at jbaunbullion@gmail.com If you want, you can also have someone else (an authorized agent) make the request for you.
Right to Delete: You can request that we delete your Personal Information. Just contact us at jbaunbullion@gmail.com You can also have someone else (an authorized agent) make the request for you.
Right to Correct: You can request that we correct your Personal Information. Just contact us at jbaunbullion@gmail.com. You can also have someone else (an authorized agent) make the request for you.
Right to Opt-Out of Sale or Sharing: You can request to opt-out of having your Personal Information used for targeted advertising, sold, or used for making important decisions. Simply contact us at jbaunbullion@gmail.com. Residents of Colorado and Connecticut can also have someone else (an authorized agent) make the request for them.
Colorado: The Colorado Privacy Act gives Colorado residents the right to decline targeted advertisements and the sale of their personal data, as well as certain types of profiling. Starting July 1, 2024, controllers must respect the universal opt-outs selected by users to decline targeted advertising and sales.
Right to Appeal: If we deny your request, you have the right to appeal our decision. Simply follow the instructions in our response. You can also call us at (800)852-6884. We'll respond to appeals from Virginia residents within 60 days and from Colorado and Connecticut residents within 45 days.
When you make a request, we'll need to verify your identity by asking you to log in to your account or by asking for your email address, order number, or other information. We may also use a third-party verification service. Unless there are legal exemptions, we will try our best to honor your request..
Please note that exercising your privacy rights will not affect the price or quality of our goods or services.
Additional Info:
When you purchase items from Jbaun Bullion or sign-up for any Jbaun Bullion services, you may be offered to opt-in to receive emails regarding special offers or new products/services. If you do not wish to subscribe to such emails, simply leave this option unchecked. If you initially opt-in but decide later to opt-out, you may click the “unsubscribe” link at the bottom of any one of our emails to do so. Alternatively, if you are a registered customer, you may log in to your account and change your subscription settings there. Furthermore, you can always contact us using the information provided below if you do not want to receive communications regarding special offers or new products/services.
For credit card transactions, we use the strongest SSL encryption standard and implement other measures to ensure that customer information is not misused or stolen.